Our curated portfolio features over 1,000 hand-selected villas, castles, and chalets, as well as more than 200 apartments, complemented by an additional 500+ exclusive off-catalogue properties. The more details you share with us upfront, the better we can tailor our search to perfectly match your vision.
Every villa we represent has been personally inspected by our team. We work directly with villa owners to negotiate best rates and amenities. This ensures verified information, exceptional value, and complete peace of mind for you.
Our main headquarters is in Naples, with Capri, the Amalfi Coast, and Sorrento serving as our extended home base. We also operate 15 concierge offices and work with four Ambassadors across Italy, with our main Ambassador located in Tuscany as our second headquarters.
Yes. At Italian Style Villas, privacy and security are paramount. We exclusively represent properties where we can guarantee complete privacy and full access to the entire villa for you.
Our portfolio includes over 1,000 properties, with an additional 500 in our exclusive off-catalogue collection. Among these are several villas equipped with amenities suitable for guests with mobility challenges. Your dedicated villa specialist will help identify the best options.
Pet acceptance is subject to the individual villa owner's policy. In some cases—and for specific breeds—pets may be permitted with prior approval. We kindly ask that you check with us in advance. Please note that an additional fee may apply to cover extra cleaning at the end of the stay.
Many of our villas are historic estates, including former wineries, farmhouses, medieval residences, coastal retreats, lakeside properties and chalets. While they offer privacy and an authentic local atmosphere, most are conveniently located within a short drive of charming villages, towns, and key attractions.
Yes. Private events—from intimate birthday celebrations to weddings—may be arranged with prior approval. Our event specialists will coordinate all aspects of the event, both prior to your arrival and throughout your stay. Each request is carefully evaluated based on the nature of the event and your specific needs.
Many villas offer baby equipment such as cribs and highchairs. If not available on-site, these items can be arranged in advance by your villa specialist. Please check with us in advance.
Changes are not guaranteed but may be possible depending on villa availability and owner approval.
With our wide network of offices and Ambassadors, we can accommodate most last-minute requests. Precise communication is essential.
With direct access to over 1,000 villas and 500 exclusive off-catalogue collection properties, we can quickly offer alternative accommodations of equal or greater quality.
Yes, and we highly recommend it, especially for peak season and high-demand villas. Early bookings often secure better pricing and a broader selection.
We accept credit cards and wire transfers in EUR and USD. Wire transfers typically incur a minimum fee of 0.3%. Credit card payments include a 2% bank fee.
After your departure, our villa specialists reach out to you for feedback. These insights help us continually refine our services.
We encourage you to inform us immediately of any concerns so we may address them promptly and ensure the remainder of your stay is as comfortable and seamless as possible. If an issue not be resolved by the villa staff, our local ambassadors and concierge teams will intervene without delay to support you and provide an effective solution.
The deposit is non-refundable.
Cancellations 60–40 days before arrival: 50% penalty.
Cancellations 39 days or fewer before arrival: 100% penalty. All cancellation requests must be submitted in writing. We strongly recommend purchasing travel insurance.
While we encourage you to obtain travel insurance, refunds cannot be guaranteed for unforeseen events such as illness or travel restrictions. However, depending on the villa's availability and the owner's flexibility, we may be able to arrange alternative dates.
To help us identify the perfect options, please share the following key details:
• Exact travel dates
• Number of guests
• Number of bedrooms required
• Estimated budget (Even a general range—e.g. under €10K, €10K–€20K, €30K+—is extremely helpful.)
• Preferred regions in Italy
• Special requirements (accessibility, children, pets, etc.)
• Your preferred style and experiences they'd like to enjoy
• Reference photos of villas you've loved before (these can be surprisingly insightful!)
Upon receiving your request, we'll prepare an initial selection of villas. If those options don't perfectly align with your preferences, we'll refine the search until we find the ideal match.
Remember, beyond what's listed online, we have over 500 "hidden gem" villas available exclusively through our private network.
We aim to deliver a personalised villa proposal within 12 hours. In rare cases, it may take up to 24 hours as we confirm availability and details directly with villa owners. Thanks to our trusted relationships, we can offer competitive rates and best amenities.
While most villas rent on a Saturday-to-Saturday basis, we understand the importance of flexibility. We'll always do our utmost to accommodate your unique travel plans—sharing these details early allows us to identify villas with flexible schedules.
Absolutely. We strongly advise you to secure travel insurance. Recommended providers include CHUBB, Allianz, Travel Guard, and AIG.
Even if the desired villa isn't listed or appears fully booked, please send us the request. We love a challenge and will always do our best to make it happen.
Included services vary by property and are determined by each villa's specific policies, as well as the discretion of the owner and property manager. In most cases, the rental price includes final cleaning, Wi-Fi, bed linen, bathroom towels, routine maintenance, basic concierge assistance, and utilities (subject to individual villa terms). Select prestigious villas may also include enhanced services such as daily breakfast, butler service, private chef for lunch or dinner, housekeeping staff, and a dedicated 24/7 concierge. If you wish to personalise your stay further, our team is pleased to arrange additional bespoke services with advance notice.
While Your Booking & Stay
Yes. Because availability can change quickly, we recommend a 48–72 hour hold to give you time to decide without pressure or risk.
Once you are ready to proceed, your dedicated villa specialist will provide a personalised rental agreement along with detailed payment instructions. The villa will be placed on hold for four days, during which time the agreement must be signed and payment completed. Payments may be made via bank transfer (in EUR or USD) or by credit card. For select villas, USD payments without bank fees are available. We kindly ask that you review the individual rental terms and conditions carefully, as these may vary by property.
Once payment is received, you'll receive final confirmation and access credentials (username and password) for your booking portal.
This platform is a new tool designed to enhance your experience with Italian Style Villas. Through this platform, you can:
✔ Check your contract details
✔ Update arrival information
✔ Review confirmed experiences and services
✔ Track all completed payments (deposit, balance, and additional services)
✔ Select a grocery list for a fully stocked villa upon arrival
✔ Download the booking voucher and access the villa's address and all essential details
Our Experiences & Services Team will then reach out to curate bespoke activities—private chefs, yacht charters, wellness retreats, cultural excursions, and more. With 15 concierge offices and 4 regional ambassadors across Italy, you are always supported and immersed in authentic Italian culture.
A villa manager is always available to assist with local recommendations and on-site needs. Dedicated concierge services can also be arranged upon request. Please check with us in advance as with 15 concierge offices and four Ambassadors across Italy, we can provide on-site support whenever needed.
Yes. We provide 24/7 emergency support at +39 344 08 72 474. With 15 concierge offices across Italy, assistance is typically less than an hour away.
On the day of arrival, Giovanna, our Guest Ambassador, personally monitors your arrival to ensure everything proceeds seamlessly. She serves as a dedicated point of connection between you and the destination villa. Our Pre-Departure Team finalises all arrangements prior to arrival and remains available throughout the journey. During the stay, the assigned villa specialist and our remote concierge service are always just a message away. At ISV, one guiding principle applies: "Never Say No".
Absolutely. We offer a wide array of personalised experiences—from chauffeured transfers and boat rentals to private tours, wine tastings, cooking classes, gourmet experiences, horseback riding, and more.
Our Experience Manager will reach out once the booking is confirmed. To ensure availability—especially during peak season—we recommend finalising services at least three months before arrival.
Yes. We can arrange private chefs ranging from traditional Italian mamma-style cooks to Michelin-starred professionals. Dietary requirements, allergies, and special preferences are seamlessly accommodated, ensuring every culinary experience is tailored to your needs.
Many villas are ideal for weddings. We recommend contacting us 12–24 months in advance. Our in-house wedding planner will guide you through the full process.
We aim to be as flexible as possible. If you prefer a specific cleaning schedule, we will coordinate with the villa owner to accommodate it. Please check with us in advance.
• Main guest's phone number
• Arrival details (flight time, airport)
• Transportation details (driver contact or public transport info)
• Bed arrangement preferences
• Grocery pre-stocking requests
• Security deposit payment method
• Any additional preferences to enhance the stay
Security deposits are due 7–10 days prior to your arrival and are typically pre-authorised on a credit card, with no associated bank fees. Following departure and confirmation that no damages have occurred; the pre-authorisation is promptly released. Alternative payment methods may be considered in special circumstances.
Upon your arrival, you are going to be personally welcomed by the key holder or villa manager, who will provide a full tour of the property along with helpful local insights. Standard check-in is between 4:00 p.m. and 7:00 p.m. Any arrivals outside this time frame must be communicated to us in advance. Please note that a supplemental fee may apply for check-ins beyond the standard hours.
Late check-in may be arranged in advance, depending on the villa's availability and the owner's approval. Please check with us in advance.
Gratuities in Italy are always optional and offered at your discretion, based on their level of satisfaction. While never required, tips are appreciated for exceptional service. As a general guideline, we suggest the following:
• Key Holder: €30–€50 per week
• Chef: €50 per service (to be shared with the waiter, if applicable)
• Babysitter: €10 per service
• Housekeeping Staff: €50–€100 per week
After Your Booking and Departure
Check-out is by 10:00 a.m. You may depart independently; however, in some cases the key holder or villa manager may be present. Prior to departure, it is important that the property be briefly inspected to ensure everything is in order and to check for any potential damages.
If you've enjoyed your stay with us, we'd be honoured if you'd recommend Italian Style Villas to a colleague or introduce us to your family members or friends. Your trust and referrals are the heart of our continued success.
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